FAQs

Q: What repairs are offered?

A: We specialize in iPhone Repair, iPad Repair, Smartphone Repair, Tablet Repair!

Q: How long do repairs take?

A: iPhone Repairs are typically done in under 60 minutes. Same Day Phone repairs; of a part needs to be special ordered typical ship time is 24-48 hours. Most iPad work completed within 48 hours.

How much do you charge for an estimate?

A:Estimates are generally free if the problem is straightforward, like a broken screen or battery not holding a charge. If the diagnosis is more in depth that requires time to open a device, an iDropped location may have a Diagnostics Fee. Check with your local iDropped store for details. Generally Diagnostic Fees are waived if you opt to proceed with a repair.

Q: What kind of guarantee do you provide?

A: We offer a one-year warranty on every repair! Screen warranty is limited to digitizer (touch) functionality. Does not include any physical damage such as cracks or chips, drops, or liquid damage.

Q: What other services are offered?

A: Free “Tune-Ups” – Is something about your phone feeling a little off? Before looking into a new one, stop by our shop for a FREE tune-up! We will clean your phone’s charger port, assess the health of your battery, and clean out your speakers—all for free